As a ConnectSouq member, I want to see my current Trust Level, badge, and progress toward the next level so that I understand my standing within the community and remain motivated to increase my contribution.

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Business Background¶

The Trust Framework categorizes members into Trust Levels based on their accumulated Trust Score. Each level represents the member's credibility and contribution to the ConnectSouq ecosystem. Members should clearly see their current level, badge, and progress toward the next level. Trust levels are determined using predefined score ranges.

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Functional Requirements¶

The member shall be able to:

• View current Trust Level.
• View Trust Badge.
• View current Trust Score.
• View next Trust Level.
• View remaining points required to reach the next level.
• View Trust Level description.
• View all available Trust Levels.

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UI Components¶

• Trust Badge
• Trust Level Name
• Current Score
• Progress Bar
• Next Level Card
• Points Remaining
• Trust Level Information Panel

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Acceptance Criteria¶

Scenario 1 – View Current Trust Level¶

Given

• Member has an active account.

When

• Member opens the Trust Profile.

Then

• Current Trust Level is displayed.
• Trust Badge is displayed.
• Current Trust Score is displayed.
• Progress to the next level is displayed.

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Scenario 2 – Level Upgrade¶

Given

• Member earns sufficient Trust Points.

When

• Trust Score reaches the next threshold.

Then

• Trust Level is automatically upgraded.
• New badge is displayed.
• Progress resets for the following level.
• Success notification is shown.

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Scenario 3 – Highest Trust Level¶

Given

• Member has achieved the highest available Trust Level.

When

• Member views the dashboard.

Then

• Display "Maximum Trust Level Achieved."
• No additional progress bar is shown.

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Validation Rules¶

• Trust Level is read-only.
• Members cannot manually select or change their Trust Level.
• Badges are assigned automatically.
• Trust Level updates only after score recalculation.

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Button Actions¶

Button	Action
View Trust Levels	Opens Trust Level Guide
View Activities	Opens Trust Activity History
Back	Returns to Profile

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Error Messages¶

Scenario	Message
Unable to load Trust Level	Please try again later.
Network unavailable	Unable to connect to server.

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In Scope (MVP)¶

• Current Trust Level
• Trust Badge
• Progress Bar
• Next Level Information
• Level Upgrade Notification
• Trust Level Guide

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Out of Scope¶

• Badge customization
• Badge sharing
• Social media integration
• Animated achievements
• Collectible badges
• Seasonal badges

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Dependencies¶

• Authentication
• Trust Score Engine
• Member Dashboard
• Notification Module

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Definition of Done¶

• Trust Level screen completed.
• Badge rendering implemented.
• Progress calculations displayed correctly.
• Backend integration completed.
• QA approved.