As a ConnectSouq member, I want to view any governance actions taken against my account so that I understand the reason for Trust Score deductions, warnings, or account restrictions and can comply with the platform policies.

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Business Background¶

The ConnectSouq Trust Framework is designed to reward genuine business contributions while protecting the integrity of the ecosystem. Activities such as fake opportunities, Trust Token manipulation, fraud, spam, harassment, false complaints, and policy violations may result in governance actions including warnings, Trust Score deductions, Trust Token removal, suspension, or account termination. Members should have visibility into governance decisions affecting their accounts.

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Functional Requirements¶

The member shall be able to:

• View active warnings.
• View Trust Score deductions.
• View governance action history.
• View reason for each governance action.
• View action date.
• View current account status.
• View penalty impact on Trust Score.
• Download governance notice (if applicable).

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UI Components¶

• Account Status Card
• Governance History Table
• Warning Badge
• Penalty Summary
• Trust Score Impact Card
• Action Details Dialog
• Download Notice Button

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Acceptance Criteria¶

Scenario 1 – View Governance History¶

Given

The member has governance actions.

When

The member opens the Governance section.

Then

• All governance actions are displayed.
• Reason for action is visible.
• Penalty points are shown.
• Action status is displayed.

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Scenario 2 – No Governance Actions¶

Given

The member has a clean record.

When

The Governance page loads.

Then

Display:

No governance actions have been recorded against your account.

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Scenario 3 – Suspended Account¶

Given

A member account has been suspended.

When

The member logs in.

Then

The member is informed of the suspension status and the reason before access to restricted features.

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Validation Rules¶

• Members may only view their own governance records.
• Governance records are read-only.
• Deleted governance records cannot be displayed.
• Only finalized governance actions are visible.

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Button Actions¶

Button	Action
View Details	Display governance details
Download Notice	Download action notice
Refresh	Reload governance history
Back	Return to Profile

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Error Messages¶

Scenario	Message
Unable to load governance history	Please try again later.
Record unavailable	Governance record not found.
Network error	Unable to connect to the server.

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In Scope (MVP)¶

• Governance history
• Warning display
• Trust Score deduction history
• Account status
• Penalty details
• Download notice

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Out of Scope¶

• Member appeal workflow
• Online dispute resolution
• Live chat with administrators
• Community voting
• AI fraud explanations
• Automated rehabilitation programs

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Dependencies¶

• Authentication
• Trust Score Engine
• Administration Module
• Notification Module

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Definition of Done¶

• Governance page completed.
• Responsive UI implemented.
• Backend APIs integrated.
• Security validations completed.
• QA approved.