Hum Rahi

User Story 3 (BE/AI): Automatic Severity & Response Logic¶

Story: As a Police Dispatcher, I want the system to assign a severity level and recommended action, so that I can prioritize life-threatening situations first.

• In-Scope:
  • Rule-based logic combined with AI to assign levels (Critical/High/Medium/Low).
  • Mapping categories to actions (e.g., "Accident" + "High Severity" → "Dispatch Ambulance").
• Out-of-Scope: Automatic dispatching of units (recommendation only).
• Acceptance Criteria (AC):
  1. Reports with "Fire" or "Injury" detected must be flagged as "Critical" automatically.
  2. System must generate a text-based "Recommended Action" for the Police Panel.
• Validation Rules:
  • Severity levels restricted to predefined Enum: [CRITICAL, HIGH, MEDIUM, LOW].
• Error Messages:
  • "Heuristic Error: Unable to determine response action."
• DoD: Logic verified by stakeholders (Police/Akram), code reviewed for edge cases.