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User Story #811

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EPIC #794: Notifications & Communication

Feature #806: Transactional Emails

Transactional Email Templates

Added by Islam Mansoori about 1 month ago. Updated 12 days ago.

Status:
To Do
Priority:
low
Assignee:
-
Target version:
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Event: Quote Ready
Subject
Your Personalized Quote is Ready | HTC-2026-000245
Body
Dear John,

Great news!

Your customized quotation is ready.

Booking Reference:
HTC-2026-000245

Please login to review your quotation.

Thank you,
Halal Travels Club

Event: Payment Link Generated
Subject
Complete Your Booking Payment
Body
Dear John,

Your quotation has been accepted.

Please complete payment using the secure link below.

Booking Reference:
HTC-2026-000245

Payment Link:
CCAvenue Secure Link

Thank you.

Event: Payment Success
Subject Payment Successfully Received
Body
Dear John,

We have successfully received your payment.

Booking Reference:
HTC-2026-000245

Amount:
₹85,000

Your booking is now being confirmed.

Thank you.

Event: Booking Confirmed
Subject
Your Booking is Confirmed
Body
Congratulations!

Your holiday booking has been confirmed.

Booking Reference:
HTC-2026-000245

Our travel consultant will shortly send all travel documents.

Thank you.

Event: Refund Initiated
Your refund request has been received.

Booking Reference:
HTC-2026-000245

Refund Status:
Processing

Estimated Time:
7-10 Working Days

Event: Refund Completed
Your refund has been successfully processed.

Booking Reference:
HTC-2026-000245

Refund Amount:
₹15,000

Thank you.

Actions #1

Updated by Islam Mansoori 17 days ago

  • Description updated (diff)
Actions #2

Updated by Islam Mansoori 17 days ago

  • Description updated (diff)
Actions #3

Updated by Hamdan Iftikhar 12 days ago

To customer:
from:

Content:
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Indicative Pricing
Booking Reference Number

Support email:
Support phone: +965 91100975


To supplier:
from:
to: for now, later to the supplier email

Content:
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Booking Reference Number
Additional requests if any (comments)

Support email:
Support phone: +965 91100975


To bilal bhai:
from:
to:

Content:
Customer Name
Customer Email
Customer Phone (if provided)
Customer City/Country (If we are taking it, otherwise no issues)
Prefered channel of communication (Email / Phone)
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Indicative Price as per package page
Booking Reference Number
Additional requests if any (comments)

Support email:
Support phone: +965 91100975

Actions

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