User Story #811
openEPIC #794: Notifications & Communication
Feature #806: Transactional Emails
Transactional Email Templates
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Description
Event: Quote Ready
Subject
Your Personalized Quote is Ready | HTC-2026-000245
Body
Dear John,
Great news!
Your customized quotation is ready.
Booking Reference:
HTC-2026-000245
Please login to review your quotation.
Thank you,
Halal Travels Club
Event: Payment Link Generated
Subject
Complete Your Booking Payment
Body
Dear John,
Your quotation has been accepted.
Please complete payment using the secure link below.
Booking Reference:
HTC-2026-000245
Payment Link:
CCAvenue Secure Link
Thank you.
Event: Payment Success
Subject Payment Successfully Received
Body
Dear John,
We have successfully received your payment.
Booking Reference:
HTC-2026-000245
Amount:
₹85,000
Your booking is now being confirmed.
Thank you.
Event: Booking Confirmed
Subject
Your Booking is Confirmed
Body
Congratulations!
Your holiday booking has been confirmed.
Booking Reference:
HTC-2026-000245
Our travel consultant will shortly send all travel documents.
Thank you.
Event: Refund Initiated
Your refund request has been received.
Booking Reference:
HTC-2026-000245
Refund Status:
Processing
Estimated Time:
7-10 Working Days
Event: Refund Completed
Your refund has been successfully processed.
Booking Reference:
HTC-2026-000245
Refund Amount:
₹15,000
Thank you.
Updated by Hamdan Iftikhar 12 days ago
To customer:
from: bookings@halaltravelsclub.com
Content:
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Indicative Pricing
Booking Reference Number
Support email: bookings@halaltravelsclub.com
Support phone: +965 91100975
To supplier:
from: sales@halaltravelsclub.com
to: bilal.thakur@gmail.com for now, later to the supplier email
Content:
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Booking Reference Number
Additional requests if any (comments)
Support email: sales@halaltravelsclub.com
Support phone: +965 91100975
To bilal bhai:
from: sales@halaltravelsclub.com
to: halaltravelsclub@gmail.com
Content:
Customer Name
Customer Email
Customer Phone (if provided)
Customer City/Country (If we are taking it, otherwise no issues)
Prefered channel of communication (Email / Phone)
Package Name
Dates
Dates Flexible Yes/No
Travellers - Adults, Children (with ages)
Rooms
Indicative Price as per package page
Booking Reference Number
Additional requests if any (comments)
Support email: sales@halaltravelsclub.com
Support phone: +965 91100975